Louis C. Orosco
w Phone/Message: (714) 353-6329 w E-mail: Louis.Orosco@hotmail.com w
Overview
w A seasoned, hands-on, highly skilled, professional with a broad and versatile skill sets in various aspects
of IT and experienced in the management of technical projects, employees and vendors
w Personal standards drive me to implement high quality solutions that are appropriately aligned with given
budgets and objectives
w Having a passion and respect for technology, I always make security, reliability and performance the
highest priorities in every solution implemented.
Professional Experience
Network and Systems Administrator/PHP Programmer → IT Manager
AlignMed, Inc. – Santa Ana, California
July 2015 – August 2016
Electric Cricket, LLC (In support of AlignMed) – Irvine, California
w Administrated and maintained a Microsoft Windows Active Directory network environment, CentOS
servers instances, Magento ecommerce platform, Office 365 services, NEC PBX and call center system
w Implemented Microsoft Hyper-V virtualization technology to host server instances as virtual machines
w Transitioned internet and telecom services from bonded T1 to fiber optic technology resulting in an $800
per month reduction in service provider costs; eliminated voice quality issues
w Implemented in-house, internet available, branded instance of the ownCloud web application on a LAMP
stack as a replacement of DropBox for the controlled sharing of data with affiliates and distributors
w Responsible for implementing and maintaining certified Payment Card Industry Data Security Standard
(PCI DSS) compliance of the network infrastructure and hosted ecommerce platform
w Managed the integration of the accounting system, transition of business procedures and alignment of
business model for the migration of ecommerce platforms from Magento to Shopify
Network and Systems Administrator → Operations Manager
Kowa American Corporation – Torrance, California
June 2013 – May 2015
w Modified business operations to bring business processes into alignment with the Sage ERP system
w Accountable for the day-to-day business operations, IT, inventory management, supply chain
management and importation of product from overseas; Having to plan for delivery lead times and
negotiate production schedules for three separate product divisions
w Solely responsible for the implementation of hosted Exchange services and the simultaneous transition of
users from five companies, using three different domain names, operating out of three countries
w Reduced reoccurring monthly IT expenditures by $2,450 per month by migrating the internet service
provider to use fiber optic technology and the telecom service provider to use VoIP SIP technology
w Implemented EDI services via a value-added network provider and established procedures to satisfy
requirements for distribution through “Big Box Retailers” such as Amazon and Dicks Sporting Goods
w Upgraded accounting system from Sage MAS 200 to Sage 100 ERP 2014 Advanced and implemented
advanced system features; implemented an integrated, internet available instance of SageCRM using
Microsoft SQL Server 2012 and IIS 8.5; performed classroom style training on use of the systems
w Restructured roles and responsibilities of staff for a more effective use of human resources
w Managed costs and methods of vendors and suppliers and held them accountable for quality, accuracy
and on-time delivery
w Modified the method of preparing computer systems purchased by customers that reduced time and
expense needed to ship out a system; Implemented corporate branding within the Operating Systems
w Implemented SharePoint 2013 Foundation edition to publish company policies and procedures
w Migrated server resources to a completely virtualized environment by converting physical machine OSs
to virtual machine instances and launching new server implementation as virtual machines
w Implemented internet available Remote Desktop Services to allow for secure remote access to the Sage
100 ERP Advanced accounting system client application and other client applications
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Louis C. Orosco
w Phone/Message: (714) 353-6329 w E-mail: Louis.Orosco@hotmail.com w
Network and Systems Administration (Contract Position)
HB Network Solutions, Inc. – Corona, California
February 2012 – March 2013
Contracted in support of: The Innovation Institute, Petra-ICS and Tech Knowledge Associates
w Performed duties in the development of IT operations for three new companies created in support of and
seeded by the St. Joseph Health System; Supporting 9 sites throughout California and Texas
w Organized and administrated a complex, virtualized environment of three Windows 2008 Active
Directory domains connected by trust relationships and comprising of 180 users base
w Developed and implemented Group Policy Objects, scripts and IT procedures to centralize security,
administration and automate maintenance functions
w Specified and deployed a standardized client OS platform for secure, HIPAA compliant, two-way
interaction between all three corporate networks and the St. Joseph Health System’s enterprise resources
w Implemented a Content Management System utilizing a LAMP stack and Kerberos to authenticates
against Active Directory of three domains
Independent Contractor
Various Business Entities
May 2002 – January 2012
w Designed, configured and installed a computer network for integration with a proprietary Audio-Visual
control system for the Boardroom of the Metropolitan Water District of Los Angeles
Additional Experience
w Managed and executed a successful headquarter office building move of a corporation’s entire network
infrastructure; to include being personally responsible for a network redesign, server room design,
electrical requirements of all technical assets and the reinstallation of all technical assets without
interruption of daily business operations
w Implemented two types of Point of Sale (POS) solutions for a franchisee of eight full service and 138 fast
food restaurants to replace original 1970’s style equipment; as a result, revenues increased as theft was
prevented and processes became streamlined through automation
w Installed necessary resources and managed the deployment of Microsoft Exchange e-mail services over
five countrywide markets
w Responsible for the management an IT department of a medium sized corporation for two years
consisting of a corporate office, four branch offices and 150+ restaurants
Military Experience
Sergeant w Mobile Satellite Communications Center Manager
United States Marine Corps
Honorably Discharged
w Managed, trained, and supervised operational teams of five personnel in the deployment and operation of
a tactical satellite communications center to provide secure, reliable, mission-critical communications for
Brigadier Generals and above
w Properly utilized and maintained a Top Secret security clearance (Expired)
Education And Training
Associates in Arts, Business Administration
Fullerton College – Fullerton, California
May 2011
Personal Characteristics And Skills
w Detail-Oriented w Resourceful w Assertive w Decisive w Organized w Adaptable w Attentive w
w Consistent w Problem Solver w Responsible w Patient w Quick Learner w Proactive w
w Multi-Tasking w Professional w Persevering w Public Speaker w
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Louis C. Orosco
w Phone/Message: (714) 353-6329 w E-mail: Louis.Orosco@hotmail.com w
Technology Experience
Network/Server Operating Systems
w CentOS 6.x/7.x
w Microsoft Windows Server
NT/2000/2003/2008/2012
w Ubuntu Server 6/7/8/9/10/11/12/14/16
Client Operating Systems
w Windows 95/98/NT/2000/XP/Vista/7/8/8.1/10
w Apple OS X 10.6-10.11
Virtualization Technology
w Citrix XenApp 4.5
w VMware ESXi 5.0/5.1/5.5
w VMware Server 2.0
w VMware Workstation 9/10/11
w Windows Hyper-V 2008/2012
Networking Protocols/Services
w Active Directory/Group Policy
w ActiveSync/Direct Push
w DHCP
w DNS
w Ethernet
w FTP/FTPS
w HTTP
w HTTPS
w IMAP
w IPTables
w Kerberos
w NetBIOS/NetBEUI
w NTP
w POP3
w RADIUS
w RDP
w SIP
w SMB
w SMTP
w SSH/SFTP
w TCP/IP
w Telnet
w VLAN
w VPN
w WINS
Network Hardware
w Cisco (IOS) Switches and Router/Firewalls
w Dell Servers, SAN and Clients Computers
w HP Servers and Clients Computers
w Lenovo Client Computers
w NETGEAR Switches and Wireless Access Points
(WAP)
w SonicWALL Router/Firewalls
w WatchGuard Router/Firewalls
Network/Web Applications
w Act! CRM & Act! for Web v16/v17
w Apache HTTP Server 1.3/2.0/2.2/2.4
w Backup Exec 7/8/9/10/11/12.5/14
w Joomla 2.5 Content Management System
w Magento Community Edition 1.9.x
w Microsoft Exchange Server
5.5/2000/2003/2007/2010/2013
w Microsoft Internet Information Services (IIS)
4/5/6/7/7.5/8/8.5
w Microsoft Remote Desktop Services (Formerly
Terminal Services)
w Microsoft SharePoint Foundation 2013
w Microsoft SQL Server 2000/2005/2008/2012/2014
w MySQL Server 4.0/4.1/5.0/5.1/5.5/5.6/5.7
w ownCloud 7/8/9
w SageCRM 7.2
Accounting Systems (Client/Server Model)
w Microsoft Dynamics SL Client Application
w QuickBooks 15.x Enterprise Edition
w Sage 100 ERP Standard (Formerly MAS 90)
w Sage 100 ERP Advanced (Formerly MAS 200)
w Sage Timberline 9.5 Client Application
w Southware Accounting System 8.2
Application Software
w Adobe Acrobat Professional 8/9/X
w Crystal Reports
w Microsoft Office Suite
97/2000/XP/2003/2007/2010/2013/2016
Programming/Scripting Languages
w ASP 3.0
w Bash
w JavaScript
w PHP 4.x/5.x
w VBScript
w Visual Basic 6.0
Private Branch Exchange (PBX)
w NEC UNIVERGE SV8100
Infrastructure as a Service (IaaS)
w Amazon Web Services – Elastic Compute Cloud
(EC2)
Software as a Service (SaaS)
w Infusionsoft CRM
w Microsoft Office 365
w Shopify